Table of Contents
Last Updated: November 17, 2025
Welcome to CaptenAMZ. Please read these Terms & Conditions (“Agreement” or “T&C”) carefully before using our website at https://captenamz.com/
(the “Website”) or engaging with our services. By accessing or using the Website or our services, you accept and agree to be bound by this Agreement. If you do not agree with any part of these terms, you must not use the Website or hire our services.
1. Definitions
“Client”, “you”, “your” means the individual or entity that uses our Website or enters into a service agreement with us.
“Services” refers to any services that CaptenAMZ offers, including but not limited to Amazon PPC (Pay‑Per‑Click) management, Amazon catalog & content management, listing creation, flat‑file upload services, audits, consulting and related offerings.
“Website” means the CaptenAMZ website at https://captenamz.com/
and its subpages.
“Agreement” means this Terms & Conditions document.
2. Eligibility and Acceptance
You represent that you are at least 18 years old or, if a business entity, are authorized to enter into this Agreement. By accessing the Website or engaging our Services, you confirm you have the right and capacity to do so.
3. Services and Scope
3.1 Service Description
We provide Services as described on our Website (for example: PPC services & optimization, audit reports, consultation; catalog services such as listing optimization, flat‑file uploads).
3.2 Engagement
Prior to commencement, we will provide a proposal or agreement setting out the scope, deliverables, fees, timeline, and any client responsibilities.
3.3 Client Cooperation
You agree to provide accurate and timely information, access to accounts (such as Amazon Seller Central), and any necessary credentials, data or approvals to allow us to perform the Services.
3.4 Limitations
We do not guarantee specific results (e.g., a precise percentage increase in sales, a specific ROAS or ACoS target) unless explicitly stated in a signed Service Agreement. While we work based on best practices and proprietary strategies, results may vary.
3.5 Changes to Scope
If you request changes beyond the agreed scope, we may require a revised proposal or agreement and additional fees.
4. Fees, Payment & Refunds
4.1 Fees
The fees for our Services will be specified in the Service Agreement or Proposal. Unless otherwise stated, fees are non‑refundable once Services commence.
4.2 Payment Terms
Payment terms (e.g., due dates, milestones, payment methods) will be provided in your agreement. Late payments may result in suspension of Services.
4.3 Refunds
Except as expressly provided in the Service Agreement, we do not provide refunds. If a refund policy is agreed, it must be in writing.
4.4 Taxes
You are responsible for all applicable taxes (e.g., sales tax, VAT, GST) unless otherwise agreed and stated in the invoice.
5. Intellectual Property
5.1 Our IP
All intellectual property rights in methodologies, frameworks (for example our “Beyond Average Framework™”), tools, content, reports, strategies, templates and other deliverables developed by us remain with CaptenAMZ unless otherwise agreed in writing.
captenamz.com
5.2 Client Materials
You grant us a non‑exclusive, royalty‑free license to use your materials (logos, access credentials, product data) solely for provision of the Services.
5.3 License to Client
Upon full payment, you may use the deliverables for your internal business purposes only. You may not resell, sublicense or distribute our proprietary materials without our prior written consent.
5.4 Trademarks
Any trademarks, brand names and logos used by us remain our property or the property of their respective owners.
6. Confidentiality
Each party agrees to keep confidential and not disclose to any third party any confidential or proprietary information of the other party that is marked or otherwise reasonably should be considered confidential, except as necessary to perform the Services or as required by law. Confidentiality obligations survive termination of this Agreement.
7. Data Protection & Privacy
You acknowledge and agree that you have read and accept our Privacy Policy, which addresses how we collect, use, store and share personal information. (Link: Privacy Policy)
You agree to comply with any applicable data protection laws in respect to your materials and data you supply to us.
8. Representations & Warranties
8.1 By us
We represent that we will perform the Services in a professional manner consistent with industry standards.
8.2 By you
You represent and warrant that:
You have the right to provide the materials and information required for us to perform the Services;
The materials you provide do not infringe third‑party rights, and you are not violating any applicable law by engaging in Services;
You will maintain, as applicable, valid accounts (e.g., Amazon Seller Central) and keep your credentials and permissions active.
9. Limitations of Liability
9.1 No Guarantee
We provide no guarantee that our Services will achieve specific business results or rankings.
9.2 Indirect or Consequential Loss
To the maximum extent permitted by law, neither party shall be liable for indirect, incidental, special or consequential damages, including lost profits, data loss or business interruption.
9.3 Aggregate Liability
Our total aggregate liability under or in connection with this Agreement (whether in contract, tort, negligence or otherwise) shall not exceed the total fees paid by you for the Services.
9.4 Exclusions
Nothing shall exclude liability for death or personal injury caused by our negligence, or other liability which cannot be excluded under applicable law.
10. Term & Termination
10.1 Term
The Agreement commences when you sign the Service Agreement or otherwise engage our Services and continues until the Services are completed or terminated.
10.2 Termination by Client
You may terminate the Services by giving [insert notice period, e.g., 30 days] written notice. Unless otherwise agreed, any outstanding fees for Services performed up to termination remain payable.
10.3 Termination by Us
We may terminate or suspend Services if you fail to provide cooperation, make payments, violate this Agreement, or for other material reasons.
10.4 Effects of Termination
On termination we will stop carrying out Services, you will pay any outstanding fees, and any rights or licenses granted will survive as provided herein.
11. Dispute Resolution & Governing Law
11.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.
11.2 Jurisdiction
Any dispute arising out of or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the courts of the State of New Jersey.
11.3 Informal Resolution
Before initiating legal action, the parties shall attempt to resolve any dispute by good‑faith negotiation.
12. Changes to Terms & Conditions
We may revise this Agreement from time to time by posting the updated version on the Website and updating the “Last Updated” date. Users should check this page periodically. Your continued use of the Website or Services following changes means you accept the new Terms.
13. Website Use & Acceptable Conduct
13.1 Permitted Use
You may access and use the Website for lawful purposes and in accordance with this Agreement.
13.2 Prohibited Conduct
You must not:
Use the Website for any unlawful or fraudulent purpose;
Copy, reproduce, modify, distribute or create derivative works from the Website content without our consent;
Interfere with or disrupt the Website’s servers, networks, or other users;
Use any automated means (bots, scrapers) to access or extract data from the Website unless explicitly allowed.
13.3 Links to Third
Party Sites – The Website may contain links to third‑party sites. We do not control, endorse or guarantee those sites; your use of them is at your own risk.
14. Intellectual Property Rights of Website Content
All content on the Website (text, graphics, logos, images, videos) is owned by CaptenAMZ or its licensors and is protected by copyright, trademark and other laws. Use of Website content without our written permission is prohibited.
15. Indemnification
You agree to indemnify, defend and hold harmless CaptenAMZ and its affiliates, officers, directors, employees and agents from and against any and all claims, demands, liabilities, damages, losses or expenses (including legal fees) arising out of your breach of this Agreement, your violation of law, or your use of the Website or Services in a way not authorised.
16. Severability
If any provision of this Agreement is held invalid or unenforceable under applicable law, it shall be deleted or modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.
17. Waiver
No failure or delay by us in enforcing any right or remedy under this Agreement shall constitute a waiver of that right or remedy. A waiver must be in writing and signed by us to be effective.
18. Entire Agreement
This Agreement (together with any Service Agreement or Proposal signed by both parties) constitutes the entire agreement between you and CaptenAMZ concerning its subject‑matter and supersedes all prior or contemporaneous communications, proposals, agreements or understandings, whether written or oral.
19. Contact Details
If you have any questions about this Agreement, please contact us:
CaptenAMZ Hamilton Ave, Trenton, NJ 08609, United States
+1 (609) 483‑4229